Sales Engineer


Feelter, a high-growth startup founded in 2014, improves website conversion rates for large enterprises and small businesses. Feelter’s award-winning platform collects, analyzes, and surfaces the most relevant real-time social content (mentions, reviews, tweets, etc.).

As a Feelter Sales Engineer, you will be responsible for technically assessing potential clients, assuring the highest quality support to our existing clients and our account management team. We are looking for a highly motivated individual who is great at conveying technical ideas in simple terms, and someone who is passionate about providing customers with world class technical support. This role encompasses a mix of duties ranging from technical problem solving involving JavaScript implementation (writing short Javascript code), understanding of HTML, CSS and JSON, following closely and analyzing A/B tests results, to building solid relationships with our clients. Working with and reporting to the VP of Product. The individual will play a key role in driving North American expansion through customer acquisition and revenue.


  • Work with key retail direct relationships during proof of concept trial period and post implementation

  • Manage and develop technical integrations within the platform as part of the sales process

  • Oversee A/B tests and analyze results to improve implementations

  • Support North American Sales Team with complex client set-ups

  • Develop and maintain client relationships with allocated accounts until close

  • Identify and fix technical issues, liaise with Account Management, Tier2, Product Team

  • Identify and scope new platform features and functionality and participate in product planning sessions

  • Build a strong team environment and set structure for future Sales Engineering team members

  • Work with clients to modify or update existing integration and implementation of new features

  • Troubleshoot feelter integrations on clients' website

  • Maintain and update internal tools and integration process documentation

  • Support quality assurance management and testing for clients

  • Lead clients through the deployment of software updates and functionality enhancements and pilot programs

  • Help Product Managers define requirements for product improvements


  • 3+ years of experience in SaaS, digital analytics

  • 2+ years in a customer support role required

  • Previous technical experience, preferably in the digital content / digital marketing technology sector

  • HTML, JavaScript, XML and CSS knowledge required

  • Excellent attention to detail, strong communication skills, both written and verbal

  • Basic understanding in statistics

  • Natural ability for consultative and solution-based selling

  • Motivated self-starter who is hungry to win

  • Excellent communication, problem-solving and organizational skills

  • B.S. or B.A. degree

  • Native English speaker

  • Must be authorized to work in the U.S.

  • Work Monday-Friday during US business hours (EST)

  • Willingness to travel frequently

To apply for this position please send your CV

Interested? Give us a call

We would love to let you get a better feel for feelter. Contact us and we’ll customize a perfect social wisdom meter for your online store.

feelter Tel Aviv
13 Shoken st. Tel Aviv

feelter New York
50 West 17th Street
New York, NY 10011, USA

We areAnd this is what we do

Our vision
We believe in bringing the truth to customers
Today, when it comes to shopping, searching, booking and opinions, consumers have changed the rules of the game. They are relying more and more on social media. They are searching for the truth. And we believe the truth can serve brands (and people) far better than made-up reviews. That’s when we decided to listen to consumers and bring the truth to them, by creating feelter.
feelter is a game-changing tool that opens up to reveal the most relevant, un-manipulated wisdom of the crowd and brings it straight to your customers fingertips. So they never have to leave your page, your app or your store.
We’re about giving people the full picture
We believe in making brands more trustworthy & transparent
feelter is not about organizing reviews. Or about managing opinions to try and convince customers. feelter is about giving customers exactly what they are looking for all over social media – right inside your website. Helping create more engagement, building brand loyalty and trust, increasing conversion rates like never before.

We want to give people a new way to look at products

The truth sells

Ask for a demo

Contact us and we’ll customize a perfect social wisdom meter for your online store.

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